增加信息反馈

2025-08-21 12:29:41 +08:00
parent d74bc93b2c
commit 3f2de012ec
11 changed files with 1046 additions and 4 deletions
--- a/ruoyi-ui/src/views/feedback/index.vue
+++ b/ruoyi-ui/src/views/feedback/index.vue
@@ -0,0 +1,302 @@
+<template>
+  <div class="app-container">
+    <el-form :model="queryParams" ref="queryForm" size="small" :inline="true" v-show="showSearch" label-width="68px">
+      <el-form-item label="用户姓名" prop="userName">
+        <el-input
+          v-model="queryParams.userName"
+          placeholder="请输入用户姓名"
+          clearable
+          @keyup.enter.native="handleQuery"
+        />
+      </el-form-item>
+      <el-form-item label="联系方式信息" prop="contactInfo">
+        <el-input
+          v-model="queryParams.contactInfo"
+          placeholder="请输入联系方式信息"
+          clearable
+          @keyup.enter.native="handleQuery"
+        />
+      </el-form-item>
+      <el-form-item label="创建时间" prop="createdAt">
+        <el-date-picker clearable
+          v-model="queryParams.createdAt"
+          type="date"
+          value-format="yyyy-MM-dd"
+          placeholder="请选择创建时间">
+        </el-date-picker>
+      </el-form-item>
+      <el-form-item label="更新时间" prop="updatedAt">
+        <el-date-picker clearable
+          v-model="queryParams.updatedAt"
+          type="date"
+          value-format="yyyy-MM-dd"
+          placeholder="请选择更新时间">
+        </el-date-picker>
+      </el-form-item>
+      <el-form-item label="用户IP地址" prop="ipAddress">
+        <el-input
+          v-model="queryParams.ipAddress"
+          placeholder="请输入用户IP地址"
+          clearable
+          @keyup.enter.native="handleQuery"
+        />
+      </el-form-item>
+      <el-form-item label="处理状态" prop="status">
+        <el-select v-model="queryParams.status" placeholder="请选择处理状态" clearable>
+          <el-option
+            v-for="dict in statusOptions"
+            :key="dict.value"
+            :label="dict.label"
+            :value="dict.value"
+          />
+        </el-select>
+      </el-form-item>
+      <el-form-item>
+        <el-button type="primary" icon="el-icon-search" size="mini" @click="handleQuery">搜索</el-button>
+        <el-button icon="el-icon-refresh" size="mini" @click="resetQuery">重置</el-button>
+      </el-form-item>
+    </el-form>
+
+    <el-row :gutter="10" class="mb8">
+      <el-col :span="1.5">
+        <el-button
+          type="danger"
+          plain
+          icon="el-icon-delete"
+          size="mini"
+          :disabled="multiple"
+          @click="handleDelete"
+          v-hasPermi="['system:feedback:remove']"
+        >删除</el-button>
+      </el-col>
+      <el-col :span="1.5">
+        <el-button
+          type="warning"
+          plain
+          icon="el-icon-download"
+          size="mini"
+          @click="handleExport"
+          v-hasPermi="['system:feedback:export']"
+        >导出</el-button>
+      </el-col>
+      <right-toolbar :showSearch.sync="showSearch" @queryTable="getList"></right-toolbar>
+    </el-row>
+
+    <el-table v-loading="loading" :data="feedbackList" @selection-change="handleSelectionChange">
+      <el-table-column type="selection" width="55" align="center" />
+      <el-table-column label="唯一标识符" align="center" prop="id" />
+      <el-table-column label="反馈内容" align="center" prop="feedbackContent" />
+      <el-table-column label="用户姓名" align="center" prop="userName" />
+      <el-table-column label="联系方式类型" align="center" prop="contactType" />
+      <el-table-column label="联系方式信息" align="center" prop="contactInfo" />
+      <el-table-column label="处理状态" align="center" prop="status">
+        <template slot-scope="scope">
+          <el-tag :type="getStatusType(scope.row.status)">{{ getStatusLabel(scope.row.status) }}</el-tag>
+        </template>
+      </el-table-column>
+      <el-table-column label="创建时间" align="center" prop="createdAt" width="180">
+        <template slot-scope="scope">
+          <span>{{ parseTime(scope.row.createdAt, '{y}-{m}-{d}') }}</span>
+        </template>
+      </el-table-column>
+      <el-table-column label="更新时间" align="center" prop="updatedAt" width="180">
+        <template slot-scope="scope">
+          <span>{{ parseTime(scope.row.updatedAt, '{y}-{m}-{d}') }}</span>
+        </template>
+      </el-table-column>
+      <el-table-column label="用户IP地址" align="center" prop="ipAddress" />
+      <el-table-column label="用户浏览器信息" align="center" prop="userAgent" />
+      <el-table-column label="附件路径" align="center" prop="attachmentPath" />
+      <el-table-column label="操作" align="center" class-name="small-padding fixed-width">
+        <template slot-scope="scope">
+          <el-dropdown @command="(command) => handleStatusChange(command, scope.row)" trigger="click" size="mini">
+            <el-button type="text" size="mini" class="status-button">
+              <i class="el-icon-s-tools"></i> 状态管理<i class="el-icon-arrow-down el-icon--right"></i>
+            </el-button>
+            <el-dropdown-menu slot="dropdown">
+              <el-dropdown-item v-if="scope.row.status !== 'pending'" command="pending">
+                <i class="el-icon-warning-outline" style="color: #E6A23C;"></i> 设为待处理
+              </el-dropdown-item>
+              <el-dropdown-item v-if="scope.row.status !== 'processing'" command="processing">
+                <i class="el-icon-loading" style="color: #409EFF;"></i> 设为处理中
+              </el-dropdown-item>
+              <el-dropdown-item v-if="scope.row.status !== 'resolved'" command="resolved">
+                <i class="el-icon-success" style="color: #67C23A;"></i> 设为已解决
+              </el-dropdown-item>
+              <el-dropdown-item v-if="scope.row.status !== 'closed'" command="closed">
+                <i class="el-icon-finished" style="color: #909399;"></i> 设为已关闭
+              </el-dropdown-item>
+            </el-dropdown-menu>
+          </el-dropdown>
+          <el-divider direction="vertical"></el-divider>
+          <el-button
+            size="mini"
+            type="text"
+            icon="el-icon-delete"
+            @click="handleDelete(scope.row)"
+            v-hasPermi="['system:feedback:remove']"
+          >删除</el-button>
+        </template>
+      </el-table-column>
+    </el-table>
+
+    <pagination
+      v-show="total>0"
+      :total="total"
+      :page.sync="queryParams.pageNum"
+      :limit.sync="queryParams.pageSize"
+      @pagination="getList"
+    />
+  </div>
+</template>
+
+<script>
+import { listFeedback, getFeedback, delFeedback, updateFeedback } from "@/api/feedback/feedback"
+
+export default {
+  name: "Feedback",
+  data() {
+    return {
+      // 遮罩层
+      loading: true,
+      // 选中数组
+      ids: [],
+      // 非单个禁用
+      single: true,
+      // 非多个禁用
+      multiple: true,
+      // 显示搜索条件
+      showSearch: true,
+      // 总条数
+      total: 0,
+      // 用户反馈表格数据
+      feedbackList: [],
+      // 状态数据字典
+      statusOptions: [
+        { value: "pending", label: "待处理" },
+        { value: "processing", label: "处理中" },
+        { value: "resolved", label: "已解决" },
+        { value: "closed", label: "已关闭" }
+      ],
+      // 查询参数
+      queryParams: {
+        pageNum: 1,
+        pageSize: 10,
+        feedbackContent: null,
+        userName: null,
+        contactType: null,
+        contactInfo: null,
+        status: null,
+        createdAt: null,
+        updatedAt: null,
+        ipAddress: null,
+        userAgent: null,
+        attachmentPath: null
+      }
+    }
+  },
+  created() {
+    this.getList()
+  },
+  methods: {
+    /** 查询用户反馈列表 */
+    getList() {
+      this.loading = true
+      listFeedback(this.queryParams).then(response => {
+        this.feedbackList = response.rows
+        this.total = response.total
+        this.loading = false
+      })
+    },
+    /** 搜索按钮操作 */
+    handleQuery() {
+      this.queryParams.pageNum = 1
+      this.getList()
+    },
+    /** 重置按钮操作 */
+    resetQuery() {
+      this.resetForm("queryForm")
+      this.handleQuery()
+    },
+    // 多选框选中数据
+    handleSelectionChange(selection) {
+      this.ids = selection.map(item => item.id)
+      this.single = selection.length!==1
+      this.multiple = !selection.length
+    },
+    /** 删除按钮操作 */
+    handleDelete(row) {
+      const ids = row.id || this.ids
+      this.$modal.confirm('是否确认删除用户反馈编号为"' + ids + '"的数据项？').then(function() {
+        return delFeedback(ids)
+      }).then(() => {
+        this.getList()
+        this.$modal.msgSuccess("删除成功")
+      }).catch(() => {})
+    },
+    /** 导出按钮操作 */
+    handleExport() {
+      this.download('system/feedback/export', {
+        ...this.queryParams
+      }, `feedback_${new Date().getTime()}.xlsx`)
+    },
+    /** 获取状态标签 */
+    getStatusLabel(status) {
+      const statusMap = {
+        "pending": "待处理",
+        "processing": "处理中",
+        "resolved": "已解决",
+        "closed": "已关闭",
+        "0": "待处理" // 兼容旧数据
+      };
+      return statusMap[status] || status;
+    },
+    /** 获取状态类型（用于设置标签颜色） */
+    getStatusType(status) {
+      const statusTypeMap = {
+        "pending": "warning",
+        "processing": "primary",
+        "resolved": "success",
+        "closed": "info",
+        "0": "warning" // 兼容旧数据
+      };
+      return statusTypeMap[status] || "";
+    },
+    /** 处理状态变更 */
+    handleStatusChange(status, row) {
+      const statusLabels = {
+        "pending": "待处理",
+        "processing": "处理中",
+        "resolved": "已解决",
+        "closed": "已关闭"
+      };
+      
+      this.$modal.confirm('确认将反馈状态修改为"' + statusLabels[status] + '"吗？').then(() => {
+        // 克隆对象，避免直接修改表格数据
+        const feedbackData = JSON.parse(JSON.stringify(row));
+        feedbackData.status = status;
+        // 更新时间为当前时间
+        feedbackData.updatedAt = new Date();
+        
+        return updateFeedback(feedbackData);
+      }).then(() => {
+        this.getList();
+        this.$modal.msgSuccess("状态修改成功");
+      }).catch(() => {});
+    }
+  }
+}
+</script>
+
+<style scoped>
+.status-button {
+  color: #409EFF;
+  padding: 5px 10px;
+}
+.status-button:hover {
+  color: #66b1ff;
+}
+.el-dropdown-menu__item i {
+  margin-right: 5px;
+}
+</style>